Privacy Notice

This privacy policy applies to data processing on this website.

EOS Creditable Investment Management S.à.r.l.

10B, Cité Herrenberg, L-6679 Mertert 
Grand Duchy of Luxembourg

Phone:  +352 277 461
Email: [email protected]

Commercial Register: B282469  

You can contact the company Data Protection Officer of EOS Creditable Investment Management S.à.r.l. at:

Stephan Bovermann
Data Protection Officer

Email: [email protected]

This privacy policy applies to the collection of personal data on this website and the subsequent processing of this data by us.

This privacy policy further serves towards provision of information pursuant to Articles 13 and 14 of the General Data Protection Regulation (“GDPR”) for data processing via this website. As such, we will provide you with separate privacy policies for specific data processing activities on a case-by-case basis.

4.1 When visiting the website

When you visit our website en.eos-solutions.com, your device's browser automatically sends information to our website's server. This information is temporarily stored in a log file. The following information is recorded without any action on your part and stored until it is automatically deleted after 3 days: 

• IP address of the requesting computer. 
• Date and time of access. 
• Name and URL of the retrieved file.
• Website from which you reached the current website (referrer URL).
• Website that is accessed via our website.
• The browser used and, if applicable, the operating system of your computer and the name of your access provider.

We process the aforementioned data for the following purposes:

• Ensuring a smooth connection to the website,
• To ensure a comfortable use of our website,
• Evaluation of system security and stability and
• For other administrative purposes.

The legal basis for this data processing is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Our legitimate interest follows from the purposes for data collection listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

4.2 When you contact us by email

You can contact us via the email address(es) provided. In this case, your personal data transmitted with the e-mail will be stored.

In such a case, we may process the following categories of personal data:

• name,
• email address,
• professional title,
• any other personal data that you provide in the email.

If you do so the personal data transmitted via the email are saved.

The legal basis for processing the above-mentioned personal data for the purpose of making contact is Art. 6 (1) f of the GDPR. If the contact is aimed at the conclusion or fulfilment of a contract, this processing is carried out in accordance with Art. 6 (1) b GDPR. 

The personal data collected by us will be deleted after the purpose has been fulfilled, unless we are legally obliged to continue processing it. 

We only transfer your personal data to the following recipients: 

• Other EOS Group companies.
• IT service providers.
• Vendors.

Where transferring your personal data, we rely on one of the following legal bases:

• you have given your express consent in accordance with Art. 6 (1) a of the GDPR,  
• the disclosure pursuant to Art. 6 (1) f of the GDPR is necessary to safeguard our legitimate interests or those of a third party, such as for the assertion, exercising or defence of legal claims; or sharing personal data with one of our service providers, and there is no reason to assume that you have a primary protection-worthy interest in not having your data disclosed, 
• there is a legal obligation for the disclosure pursuant to Art. 6 (1) c of the GDPR,
• this is necessary for the initiation or fulfilment of contractual relationships with you in accordance with Art. 6 (1) b of the GDPR, or
• when we have the data processed on our behalf in compliance with Art. 28 GDPR. 

Transfer of your personal data for purposes other than those listed above does not occur. In addition, we do not intent to transfer personal data to recipients located outside the European Economic Area.

The Recipients may, under their own responsibility, disclose the personal data to their agents and/or delegates (the “Sub-Recipients”), which shall process the personal data for the sole purposes of assisting the Recipients in providing their services to us and/or assisting the Recipients in fulfilling their own legal obligations.

The Recipients and Sub-Recipients may process the personal data as processors (when processing the personal data on our behalf and upon our instructions and/or the Recipients’), or as independent controllers (when processing the personal data for their own purposes, namely fulfilling their own legal obligations).

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware. Information is stored in the cookie that results in each case in connection with the specific end device used. This does not mean that we obtain direct knowledge of your identity.

On the one hand, the use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our website. In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our website again to make use of our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

Cookie categories

The cookies are divided into three categories: essential, statistics, comfort and marketing:

The essential cookies are required for the operation and basic function of our website. They enable the security-relevant functionality of this website. These cookies are automatically deleted after leaving the website. The data processed by the cookies are required for the purposes mentioned above to safeguard our legitimate interests and those of third parties in accordance with Art. 6 (1)(f) GDPR.

The statistical cookies are used to improve our offer and to ensure a needs-based design and the continuous optimization of our website. For this purpose, we collect anonymised data for statistics and analyses, for example to determine the number of visitors, page impression statistics and user behaviour and to adapt and improve our content and website experience. The legal basis for this data processing is Art. 6 (1)(a) GDPR (consent).

The comfort cookies are used to make our website easier to use. If you visit our website again to use our services, it is automatically recognised that you have already visited us and which entries and settings you have made, so that you do not have to enter them again. The legal basis for this data processing is Art. 6 (1) a GDPR (consent).

We use marketing cookies to provide you with content that is relevant to you when you visit our website. The legal basis for this data processing is Art. 6 (1) (a) GDPR (consent).

Cookie Management

You can configure your browser so that no such cookies are stored on your computer or so that a notification always appears before a new cookie is set. For all cookies, other than necessary ones, we will collect your express consent before setting such cookies up. You would in such a case have the possibility to withdraw your consent the same way and as easily as you gave it. Each browser differs depending on your cookie settings.

This is described in the help menu of each browser, which explains how you can change your cookie settings. Follow the links below depending on which browser you are using:

• Microsoft Edge
• Firefox
• Chrome
• Safari
• Opera

However, completely deactivating cookies may mean that you will not be able to use all the functions of our website.

Click here for more information about the individual cookies.

Withdrawal of all consents

You can revoke any consent you have given via the cookie banner here.

The tracking measures listed below and used by us are carried out on the basis of consent Art. 6(1) a of the GDPR. We use these tracking measures to ensure that our website is designed according to requirements and optimised on an ongoing basis. We also use the tracking measures to collect statistics on the use of our website and analyse them for the purpose of optimising our offering for you.

The respective purposes for data processing and data categories can be found in the corresponding tracking tools in this section.

Siteimprove Analytics

This website uses Siteimprove Analytics, a web analytics service provided by Siteimprove. Siteimprove Analytics uses „cookies“, which are text files placed on your computer, to help EOS Holding GmbH (EOS) analyze how visitors use the site. The information generated by the cookies about the visitors’ use of the website will be stored and processed by Siteimprove on servers in Denmark.

IP addresses are anonymized irreversibly before data is made available in the Siteimprove Analytics or Intelligence Suite for EOS.

a. Shariff solution

We use Shariff buttons from social networks Facebook, Twitter, Google+, LinkedIn, Xing on our website. The buttons are simple HTML links. The procedure we use is within the framework of the Shariff solution. With the Shariff solution a script retrieves the number of times, e.g., the share button on a page has been clicked on: for this the script contacts the social network via the programming interfaces and retrieves the numbers. None of your personal data are transmitted in the process. Rather than your IP address, only our server address is transmitted to Facebook, Google and Twitter. You only become directly connected to Facebook, Google or Twitter if you perform an action. Before that the social networks cannot collect any data about you. As long as you do not click on a link to share content, you remain invisible to the networks. If you click on a link, the obligation to provide information about data collection and processing no longer rests with us, but rather with the operator of the social network.

b. YouTube videos

Our website contains links to videos from YouTube (Google Ireland Limited based in Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland). If you visit a website on our website that contains such a video, a direct connection is established between your browser and the YouTube server after you have activated the video.

YouTube receives the information that you have visited our website with your IP address. If you click on the link to the video, your IP address will be forwarded to YouTube. We would like to point out that, as the provider of our website, we have no responsibility and control on the content of the transmitted data or of its use by YouTube. For more information, please see YouTube's privacy policy (https://www.youtube.com/)

You have the right:

• to request information about your personal data processed by us in accordance with Art. 15 GDPR;
• in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;
• to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR;
• to demand the restriction of the processing of your personal data in accordance with Art. 18 GDPR;
• in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller;
• in accordance with Art. 7 (3) GDPR, to withdraw the consent previously granted to us at any time. The consequence of this is that we may no longer continue the data processing that was based on this consent in the future. You can revoke any consent you have given via the cookie banner, simply consult chapter ‘Withdrawal of all consents’ of this Privacy Notice.
• If your data is processed based on Art. 6 (1) f GDPR, you have the right to object to the processing in accordance with Art. 21 GDPR. If you wish to exercise your right to object, simply send an e-mail to [email protected] with "EOS Luxembourg - Objection" in the subject line, after which we will consider your request.

These rights may be subject to certain limitations and restrictions. We will respond to any valid requests within one month, unless it is particularly complicated or you have made repeated requests in which case we will respond, at the latest, within three months. We will inform you of any such extension within one month of receipt of your request, together with the reasons for the delay. You will not be charged a fee to exercise any of your rights unless your request is clearly unfounded, repetitive or excessive, in which case we will charge a reasonable fee in the circumstances or refuse to act on the request.

Pursuant to Article 77 GDPR, you have the right to lodge a complaint with the Data Protection Supervisory Authority in Luxembourg, the National Commission for Data Protection (CNPD), located in 15, Boulevard du Jazz, L-4370 Belvaux, Luxembourg.

You can also contact at: https://cnpd.public.lu/fr/support/contact/contact-prive.html

Within the website visit we use the widespread SSL (secure socket layer) method in conjunction with the highest level of encryption supported by your browser. In general, this is 256-bit encryption. If your browser does not support 256-bit encryption, we fall back on 128-bit v3 technology instead. You can recognise that an individual webpage in our internet presence is being transmitted in encrypted form by the closed key or padlock icon in the bottom status bar of your browser.

We also take suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are being improved continuously according to technological developments.

The information contained on this website is provided for informational purposes only.

Third-party resources that can be accessed with hypertext links from this website are not under our control, and we are not responsible for the contents of any of these third-party resources. The third-party hypertext links presented on this site are provided for your convenience only. The inclusion of any link on this website does not imply any recommendation, approval or endorsement of that site by us.

Your use of this website is at your own risk. The materials presented on this website may be changed, improved, or updated without notice. We are not liable for any errors or omissions in the content of this website or for damages arising from the use or performance of this website under any circumstances.

Please be informed that any proceedings arising out of or relating to your use of this website, its content and services will be subject to the laws of Luxembourg and the courts in Luxembourg shall have exclusive jurisdiction.

Any intellectual property rights of this website pages belong to us. Reproduction, copying, distribution or inclusion in other works, of part or all of the protected material available on the website, is prohibited in any form except for printing or downloading the material for the sole purpose of private use in good faith.

This privacy notice currently valid and was last updated in July 2025. 

We reserve the right to change this Notice from time to time at our sole discretion. If we make material changes to this Notice we will inform you.